Client Waiver & Agreement.

Our team includes licensed healthcare professionals (APN and RN), as well as fitness and wellness practitioners. While licensed providers may review information such as lab work, our services are not intended to replace or substitute for primary medical care. We do not guarantee the diagnosis, treatment, or cure of any medical condition. If concerns arise that require specialized medical evaluation or treatment, we will make our best effort to refer clients to the appropriate licensed specialist.

All recommendations provided are based on the best available research and professional judgment at the time. Clients understand that research and best practices may evolve over time, and recommendations are subject to change as new evidence emerges.

By engaging our services, you acknowledge and agree that:

• You understand that The Fitness Factory provides educational, preventative, and wellness-based services, and is not a substitute for ongoing care by your primary healthcare provider.
• You are responsible for seeking appropriate medical attention for any health concerns, symptoms, or conditions you may have.
• You understand that while staff may review labs or other health indicators, they may not detect all conditions or abnormalities. The Fitness Factory is not liable for any condition that is undetected or unaddressed.
• You understand that any recommendations made are designed to support and optimize your health but do not replace individualized medical treatment.
• You release The Fitness Factory, its staff, and affiliates from liability for any outcomes related to your participation in fitness, nutrition, or wellness programs.

You acknowledge that participation in exercise, nutrition, and wellness programs involves potential risks. You voluntarily assume full responsibility for your health and any outcomes resulting from participation.

When you enroll in our programs, we collect the following information:

• Personal Details:
  • Full name and date of birth
  • Gender
  • Street address, city, state, and zip code
  • Home phone and mobile phone numbers
  • Email address
• Health-Related Information:
  • Ethnicity/Race
  • Weight and height
  • Primary language preference
• Family/Household Information:
  • Marital status
  • Spouse's name and phone (if applicable)
• Emergency Contact Information:
  • Emergency contact name and relationship
  • Emergency contact email and phone numbers

This information is collected to provide you with personalized wellness services and to contact you or your designated emergency contact if needed.

For participants under the age of 18, a parent or legal guardian must provide consent for:

• Participation in wellness and fitness programs
• Genetic testing services
• Collection and use of personal health information

The guardian's signature, relationship to the minor, and the minor's full name are required on all consent forms.

By checking the box on the enrollment form, you confirm that you have read, understood, and voluntarily agree to the terms outlined in this Client Waiver & Agreement.

Last Updated: March 2026